Frontier Airlines

I've only been with this

I've only been with this internet provider for three weeks and it's been a nightmare. The speeds I'm getting are nowhere near what was promised – it takes forever to load simple websites. Tried to get help through their online chat, but they couldn't figure it out and set up a technician visit. I rearranged my whole day for it, but no one showed. When I called, they said the appointment was canceled because I didn’t respond. Respond to what? I never got any message. The customer service rep I talked to was hard to understand, and they said I need a premium membership to talk to someone in the US. Seriously? Plus, the installation was rushed and they didn’t explain anything, so I’m clueless when I need help. Switching to AT&T as soon as possible.

I booked a trip from

I booked a trip from Houston to Vegas with Frontier. Timing was perfect for us, not even about the price. Then, they had this True Love promo, so we canceled and rebooked to get the extra suitcase and better seats. Everything seemed fine. But then they changed the flight time from 5 PM to 6 AM and added a stopover in Denver, which doubled the travel time. When I tried to cancel because they changed it, all I could get was travel credit. I paid with my credit card and now we’re stuck with a credit we can’t use since we live in Europe. Frontier is all about the money, and it’s just the worst. Avoid them if you can.

I should have checked this

I should have checked this place out before booking. They totally trick you when you're buying tickets. The process is super confusing, starting at $80 but then somehow ends up being $400. It's honestly shameful that an American company, licensed by the FAA, would scam people like this. Makes you wonder if they're cutting corners on their plane maintenance too. It's really disappointing and frustrating. Don't fall for it like I did! Take your time and read everything carefully if you decide to use them. Definitely won't be recommending them to anyone.

I got a Barclays credit

I got a Barclays credit card, but never actually used it. Suddenly, they hit me with an $89 membership fee. I was a bit late paying it, so I called them up. They apologized and agreed to cancel the card and the fee. I was ready to pay, but they said it was fine. Next thing I know, my FICO score drops by 100 points because they filed a negative credit report! I called to complain, but they wouldn’t fix it. This company is seriously shady and unfair. I’m done with Barclays for good.

Worst travel experience ever.

Traveling with my family from Orlando to the Dominican Republic on Frontier was a real mess. I had booked the Frontier Business bundle and got seats upfront for my disabled mother-in-law. But at the gate, things went downhill fast. Our e-Ticket session expired, and once we sorted it out, the gate agent ripped up our boarding passes without any explanation. We got new seats far apart in the back, which was a disaster for my mother-in-law who’s an amputee. One airport worker got mad when I said my mother-in-law couldn’t walk to the back. Another worker finally brought a chair to help, but then they wanted her to sit alone at the front. We fought to stay together. The whole ordeal was draining and showed zero respect for disabled passengers. Worst travel experience ever.

Flying through Orlando airport with

Flying through Orlando airport with Frontier was a nightmare. I tried checking in online but couldn't get my boarding pass anywhere on the website. My dad even tried, and we found nothing. I hoped it would be emailed, but nope. When I dropped off my bags, they charged me $25 per person just to print our boarding passes. Ridiculous! At the gate, after already paying a ton for checked bags, they stopped me and demanded another $99 for my backpack, which fit under the seat but apparently not in their tiny measuring frame. Clearly, they're just out to squeeze more money from people. Their policies are absurd and unfair. I met other passengers who got free carry-on allowances, which made it even worse. Never flying Frontier again.

Let me tell you about

Let me tell you about my experience with this airline. We booked our flights three months ahead, all set for a great trip. Then, out of nowhere, we get an email saying our flight's delayed just under three hours. Seriously? They found a loophole with the new law about reimbursing for delays over three hours. This change totally messed up our travel plans. Asked for a refund since the trip was planned so far in advance, but they only offered a credit with an expiration date. What a joke. This sneaky tactic to avoid compensating passengers means I’m never flying with them again. Trying to save money with this airline turned out to be a huge mistake.

Flying with Frontier Airlines can

Flying with Frontier Airlines can be a real headache, and their so-called "cheap flights" often end up being more expensive than you’d expect. They charge for everything, including carry-on bags, and the fees just keep going up the closer you get to your flight. For example, if you wait until you’re at the gate, you could end up paying $99 just for a carry-on. My daughter had a nightmare experience at DFW Airport. Her flight was leaving from Terminal D, but we had to check her bag at Terminal E. By the time we got to Terminal E, they wouldn’t check her bag because it was less than an hour before her flight. This ended up costing us a fortune—shipping her bag, buying another ticket, and paying $80 for another checked bag. In the end, her round trip was nearly $600, with $240 just for baggage fees. It's a good reminder to think about all the extra costs when picking an airline.

My wife and I were

My wife and I were on Flight 181 from Philly to Santo Domingo today, and things got a bit crazy. I fell asleep and couldn’t be woken up for like 20-30 seconds. When I finally woke up, I was just groggy. The flight attendants were super concerned, and a couple of nurses onboard checked on me. I was fine, but the pilot decided we should deboard and not fly for 24 hours. EMTs checked me out at the terminal and said I was okay to fly, but it was too late by then. We missed a surprise 50th birthday party for a Ukrainian refugee we housed, which was really disappointing. Frontier Airlines later said we were "NO-SHOWS" for both flights, even though we were on the plane. After hours on hold, both supervisors Glenn and Veronica refused to give us a refund or voucher. This was really frustrating and felt so unfair.

Flying with Frontier was a

Flying with Frontier was a nightmare. Our trip to San Juan got off to a terrible start when we found out at the airport that our flight was canceled. The staff offered a flight with a 16-hour layover two days later, but we found a direct flight online for the next day. Even then, they insisted it didn’t exist until we showed it on our phones. No compensation or hotel was offered, so we had to deal with a costly hotel room, Ubers, and a 12-hour wait at the airport. The seats on the plane were incredibly uncomfortable with minimal legroom. To make matters worse, our return flight was delayed by 5 hours because they didn’t have enough staff. Communication was awful, and the airport staff were unhelpful. Never flying Frontier again.

Frontier had this deal where

Frontier had this deal where if you booked flights mid-week and mid-day, tickets were cheaper. My sisters and I thought it was a great idea, so we booked from Trenton to West Palm Beach, flying Wednesday to Tuesday (2/12-2/18). We checked in online and got our seats, but I paid extra so we could sit together. Maureen is in her 70s and Kathy is 80 and disabled. Everything was set – rental car, accommodations, and my brother and his family were meeting us. At the airport, we got through security and waited to board. The gate agent said they overbooked and offered $500 for volunteers. We couldn’t give up our seats. When our Zone was called, our boarding passes had an error. The gate agent was rude and yelled at us, making a scene. Security came over, and everyone stared. They said we couldn’t board because they didn’t get enough volunteers. Kathy started crying. Eventually, three people didn’t show, so we got on but couldn’t sit together. Turns out, people who bought tickets that day paid more, so they got our seats. Frontier’s policy is really messed up – highest bidder wins your seat. It’s unfair, especially when you plan your whole trip around those flights.

Flying with this airline was

Flying with this airline was a nightmare. Lost my luggage worth over $6,000 and got a measly $225 in compensation. They say they’ll pay $3,800 for losses, but you need to prove every single item with invoices. It’s like they want to make it impossible for you to get your money back. Flights were late, and the customer service is a joke - only chat support which was super frustrating. I couldn’t get a straight answer, and the whole process drained me emotionally. I was left feeling helpless and angry. Avoid this airline at all costs; it's just not worth the hassle and disappointment.

I had the worst experience

I recently had the worst experience with this airline. My luggage worth over $6,000 went missing, and they only compensated me with a measly $225. They claim to cover up to $3800 for losses, but it's all a lie. You have to provide receipts for everything, which is nearly impossible. Their customer service is a joke too; you can only talk to them through chat, and it's super frustrating. I tried everything to get my luggage back, but it was useless. The flights are always late, and they don't seem to care about their passengers. This airline is a complete scam. Save yourself the headache and choose another airline.

What a nightmare!

Wow, what a nightmare! I get that Frontier Airlines is a budget option, and I wasn’t expecting luxury. But never in my life have I been treated so terribly by airline staff. When we were boarding, my wife was asked if she knew we were seated in the exit row. She smiled and said yes, but the male worker literally yelled at her, “This is a yes or no question!” It was crazy. His female colleague then made me measure my carry-on with such a nasty attitude that I felt personally attacked. Needless to say, we’ll never fly Frontier again, and our 50,000 social media followers will hear about this awful experience.

I had a pretty bad experience

I had a pretty bad experience at the airport. The gate staff were super rude, like, unnecessarily rude. Every stop had a different process and set of rules, which was so confusing. It's like they didn't get the same training or something. Seriously, some basic uniform training would fix a lot of these issues. It felt like I was paying money just to be treated poorly. Honestly, you'd be better off flying with another airline, even Spirit. The only silver lining was the flight crew—they were actually nice and pleasant. But overall, it just wasn't worth the hassle.

I've flown with Frontier twice

I've flown with Frontier twice now, and it's been a nightmare both times. This last trip from Florida to Denver through Las Vegas was the final straw. They claimed I hadn't paid for round-trip checked luggage, even though I had. Ended up shelling out an extra $180 just for my bags. The seats? Absolute torture. Thin padding, barely any legroom, and they don't even recline. Plus, no charging ports or in-flight entertainment at all. I've been on better flights in developing countries. It's 2025, and somehow Frontier is still this bad. I can't believe they get away with it. Never flying with them again.

I tried using Go Wild Pass

I tried using Go Wild Pass, and honestly, it's a joke. I mean, you can't book a flight 24 hours before departure - how ridiculous is that? They only let you choose flights with over 10 hours nonstop if you pay full price. When I called customer service, it was just a nightmare. The reps, based in India, were no help whatsoever, just reading from a script without actually listening to my problem. And don't even get me started on ORD airport. They have one person working in the morning for domestic flights, so it's like gambling if you'll even make it on time. Seriously, avoid them at all costs. This service is a total scam.

I booked a flight from

I booked a flight from Punta Cana to Chicago months ahead, paid extra for seats and bags, and thought everything was set. We checked in at the airport, got our seats, and were ready to board. Suddenly, we were pulled aside and told the flight was overbooked by 8 people. We weren't allowed on! They tried to put us on a next-day flight with a layover in Atlanta. They offered a hotel and a $250 voucher, but seriously, who wants to fly with them again? Now we're stuck in Punta Cana for another night with no compensation for lost time or money. Terrible airline, and nobody seemed to care about our situation.

This airline is a disaster.

This airline is a disaster. We spent 3 hours just to check-in at Boston. Bought tickets to Santo Domingo with a stop in Orlando and even paid for our dog to fly with us in the cabin. When we got to Orlando, they suddenly said dogs aren't allowed, even though we had paid and it was on our boarding pass. Now we're stranded in Orlando looking for another flight. They won't give us a refund because it's "on their website." Lost an entire day of our vacation, and they couldn't care less. Manager was rude and customer service was no help at all. This airline is terrible.

Booking a ticket with this

Booking a ticket with this airline was a nightmare. The website was designed to trick you into adding extra services, like some kind of click bait. I'd heard bad things about them, and boy, were they right. Hidden charges, unfriendly staff, and their baggage policy is a joke. They claim certain dimensions, but their baskets at the gate are smaller. My bag met their listed size requirements, but it still didn’t fit. The whole experience felt like a scam from start to finish. They lure you in with cheap flights, but by the time you add all the necessary extras, you're paying way more than a standard airline. Total rip-off. Avoid at all costs.

This place is a disaster

Man, this place is a disaster. Every detail as bad as you've heard. The service? Horrible. Not a single ounce of respect or responsibility. They mess up all the time – delays, cancellations, you name it – and then act like it’s not their fault. It's wild how they’re so focused on squeezing every penny out of you in the shadiest ways. Seriously, look up what the CEO thinks is important. No need for conspiracy theories or different interpretations, just read what he says about customers like us. It’s clear they don't care about us at all. Never going back.

I had the worst experience

I had the worst experience with Frontier Airlines recently. They don't have agents around to help you, and when I had an emergency, they were completely unhelpful. I tried messaging them through their app, and they said someone would be available at 2am. So, my friend and I waited until then, but no one showed up. We were basically stranded and had to buy tickets from another airline. The customer service person I spoke to was incredibly rude when I asked for a refund. They didn't give me my money back, though my friend got a partial refund. It’s unbelievable how they're still in business. They even charge for water! Ridiculous.

I had a reservation and

I had a reservation and needed to add checked bags, but ended up getting charged for overweight bags too because their app was confusing. I couldn't see the details in the cart clearly. Tried using their website but it didn't work, so I was stuck using the app. Contacted customer care, who kept saying it was refundable. Later, they confirmed it was a technical glitch but refused to refund me, citing their policy. So frustrating! It feels like they just don't care about customers. Now I'm out extra money for something that wasn't my fault. Definitely not using their service again.

Flying with this airline was

Flying with this airline was a bit of a mess. The planes felt old and we had a huge delay. Baggage fees? Ridiculously high. And don't even get me started on the customer service, it’s like they didn’t care at all. But hey, I did arrive at my destination safely with my luggage, so there's that. Though, with all the extra costs, it's definitely not budget-friendly. If you're just traveling light with a backpack or handbag, it might be okay, but I won't be using them again.

You won't believe what happened

You won't believe what happened to me last May. I was on a Frontier flight from DFW to LAX, and we just sat on the tarmac for 45 minutes, no updates or anything. Finally, they said the flight was overbooked and wouldn't take off until sorted. I decided to give up my seat, but only if I got a full refund. Nine months later, still nothing. I've been back and forth with my bank and Frontier, but no luck. It's been a nightmare. I wouldn't recommend flying with Frontier; they don't seem to care about their customers at all.

I can't believe how terrible

I can't believe how terrible my recent experience was with this airline. Tried to check-in online using my PC and four different browsers, but nothing worked! Pages kept glitching and said my documents needed verifying, but the button to do so wasn't even a link. My profile had all the necessary info, yet I couldn't get past this step. Finally switched to their Android app, which got me to the check-in screen. Only then did it inform me that I needed a visa, 48 hours in advance! I was less than 24 hours from my flight. Absolute nightmare. And forget about talking to a human unless you're elite status or flying within 24 hours. Worst online airline experience ever!

Not a great experience at all.

Back in February, I was on a Frontier flight to Florida, and this crazy thing happened. Mid-flight, some woman suddenly gets up and heads straight for the cockpit, insisting we divert to North Carolina. What really shocked me was how the flight attendants just stood there, doing absolutely nothing. They didn't try to calm her down or inform the pilot. It was like they were in a daze. Luckily, a former cop on the plane stepped in and handled the situation. Honestly, I couldn't believe how unresponsive and unprofessional the staff was. It made me question their training and readiness for emergencies. Not a great experience at all.

I had a nightmare trying

I had a nightmare trying to check in for my flight from Miami to Philly. Got to the airport 2 hours early, but the check-in agent told me to use the app and refused to help in person. The WiFi was terrible near the desk, so I couldn’t even connect to check in. The staff were super unhelpful and basically shrugged it off. Ended up missing my flight and had to scramble to book with another airline. Totally ruined my friend’s birthday plans since I got to Philly 12 hours late. It was beyond frustrating. Definitely avoiding this airline in the future.

We had a terrible experience

We had a terrible experience in Cancun. My family and I, including our three kids, were refused boarding. They claimed to have called our names multiple times, but we never heard anything. When we tried to sort it out the next day, they slapped us with a $1500 penalty fee. It was incredibly frustrating. The guy in charge, Fernando, was extremely rude and unhelpful. This whole ordeal has left such a bad taste in our mouths. We will not be using this airline again. I just want to warn other families to be cautious when traveling with them.

I had the worst experience

I had the worst experience with this airline. They didn't bother to inform us about the huge delays. We were stuck for 4 hours and then another 2 hours on the plane before they canceled the flight at midnight. Trying to find another flight at that hour was impossible, which made me miss a crucial event in my life. Adding insult to injury, I lost $3,000 on hotel and rental car bookings. The way they treat passengers is just unacceptable. It's like they don't care about the people at all. This airline should just go out of business. Absolutely horrible.