DoctorSim.com

3.4

330 reseñas
  • 5 estrellas

  • 4 estrellas

  • 3 estrellas

  • 2 estrellas

  • 1 estrellas

68%

68% de los usuarios recomiendan DoctorSim.com. Promedio en esta categoría

Promedio

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Categoría:

Tecnología y Software

DoctorSim.com es el puesto 21 de 21 mejores empresas en Tecnología y Software en RealReviews.io

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Acerca de DoctorSim.com

DoctorSIM es una empresa tecnológica reconocida por ofrecer diversas soluciones de ahorro en el sector de la telefonía móvil. Se ha consolidado como uno de los principales proveedores de servicios de desbloqueo de teléfonos a nivel mundial. Su objetivo es aportar claridad y transparencia al sector, permitiendo que los usuarios tengan un mayor control sobre sus dispositivos, sin depender de operadores de red o fabricantes. doctorSIM se especializa en el desbloqueo de teléfonos para que puedan utilizarse con cualquier red compatible en todo el mundo, lo que puede generar ahorros a largo plazo. Sus servicios también incluyen comprobaciones de IMEI, recargas en más de 200 países, herramientas para gestionar facturas y calcular ahorros, así como servicios de reparación para teléfonos de diferentes fabricantes.

Detalles importantes:

  • Ubicación: La empresa tiene su sede en Boston, Estados Unidos.
  • Fundadores: DoctorSIM fue fundada por Hugo Meana y Lidia Meana.
  • Fecha de fundación: La empresa se constituyó en 2007.
  • Translation language

Calificación en otros sitios web

  • Trustpilot

    4.2

  • Sitejabber

    2.1

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  • M

    Md. Mahbub Hossain

    1 reseñas

    Bangladesh

    I've been using DoctorSIM

    I've been using DoctorSIM, and let me tell you, it's like a breeze. The interface? Super simple, you just get it right away. No fuss, no confusion, just straightforward. And the team? They're really something. Whenever I had a question, they were right there, ready to help out. It's not every day you find a service where the folks genuinely care about making things easy for you. I genuinely appreciate their effort and dedication. It's like having a friendly guide by your side. Wishing DoctorSIM all the success they deserve!

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  • C

    Carlos Blair

    1 reseñas

    Unlock worked flawlessly

    I felt relieved seeing service bars with a new SIM. Directions were simple, results matched expectations, and the phone is free at last.

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  • K

    KELES

    1 reseñas

    United Kingdom

    I reached out to

    I reached out to this company with a couple of questions, not really expecting much. But, to my surprise, they got back to me almost immediately! Their customer service team is super helpful and really knows their stuff. It's not every day you find a company that actually listens and cares about their customers. I mean, who does that anymore? I felt like they genuinely wanted to help me out, not just brush me off. It's rare these days to find such dedication and promptness. Honestly, if you're looking for a company that values its customers, this is the one to support. They definitely have my recommendation!

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  • T

    Terri Kelly

    1 reseñas

    Accurate unlock timeline

    Placed order with IMEI, received status checks, and the unlock completed inside the quoted window. Instructions were clear. A bit of waiting, but result was spot on.

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  • M

    Mikael Bernstein

    1 reseñas

    Did what it promised

    Ordering was simple with clear steps. Delivery took slightly longer than the fastest estimate, but the code worked and the phone accepted other SIMs. The status emails kept me at ease throughout.

    0 comentarios

    Respondiendo a Mikael Bernstein

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  • A

    Anna D.

    1 reseñas

    Straightforward unlock process

    Entered IMEI, picked carrier, and got status updates by email. The instructions were simple, no device opening needed. Unlock confirmed within the quoted window.

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    Respondiendo a Anna D.

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  • A

    Alfredo G.

    1 reseñas

    Clear and timely support

    I mixed up the model. Support replied in under an hour, corrected the order, and explained the timeline. Courteous, precise, and my issue was fully resolved.

    0 comentarios

    Respondiendo a Alfredo G.

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  • D

    Denys Zelinskyi

    1 reseñas

    Canada

    Using this service has been

    Using this service has been quite a ride! I frequently add credit to the mobile accounts of my friends and family living overseas. The customer support team is outstanding. I once made a mistake with my mobile provider, and they were on it right away, even refunding my money without any hassle. Communicating with them is genuinely pleasant. If you need more info, just shoot them an email since the chatbot mostly handles simpler stuff. Overall, I'm quite satisfied with how things work here; it's been a lifesaver for me. Plus, navigating through the interface is pretty straightforward, which is always a bonus.

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  • A

    AR

    1 reseñas

    United States

    Using doctorSIM was a breath

    Using doctorSIM was a breath of fresh air. Had a hiccup with an international phone top-up—it got sent to the wrong number, which was probably my slip-up. Reached out to their customer service and, initially, got a "sorry, nothing we can do" response. Not thrilled with that, so I pushed back a bit. To my surprise, they took it seriously and escalated the issue. In no time, they refunded me, even though they claimed it was out of their own pockets and not a typical reversal. It was impressive because many companies wouldn't bother. doctorSIM showed they value relationships over a quick buck. Whoever's leading them gets it, and it's nice to see a company where the team is empowered to fix things.

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  • B

    Bruno

    1 reseñas

    Unlock worked as promised

    Entered my IMEI, paid, and waited the displayed timeframe. Got an email with completion and popped in a new SIM. Phone accepted it instantly. Status checks were accurate. Clear instructions, no cable tricks needed.

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  • A

    Ayden Lucas

    1 reseñas

    Reliable, a bit of wait

    Felt confident using them. Unlock took longer than the shortest estimate but landed within the window. Instructions were simple.

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  • M

    Matthias Kleimann

    1 reseñas

    Unlock done without hassle

    Chose my model, entered IMEI, and paid. Emails explained the timeline and the code arrived within the estimate. I hit a snag syncing and support clarified steps quickly. What impressed me most was the clear instructions and refund policy link.

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  • D

    DERRICK MILLER

    1 reseñas

    United States

    Alright, let me tell you

    Alright, let me tell you about my experience with this service. I've placed orders with them a few times now, and honestly, it's been smooth sailing each time. Whenever I've had a question or ran into a hiccup, their team jumps on it quickly. I mean, they really get back to you fast and sort everything out without any hassle. It's just nice knowing there's a company out there that actually cares about their customers. No doubt, I'll keep coming back to get my data and airtime. It's just a good feeling to know you're in good hands with their support.

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  • D

    Dr. ZIAD

    1 reseñas

    Jordan

    I tried topping up my

    I tried topping up my Greece Vodafone with €15 via Doctor Sim, but the credit's nowhere to be found. It's been hours since the payment got deducted, and my balance is still the same. I'm really frustrated since I expected a quick and smooth transaction. This experience is making me question the reliability of Doctor Sim. I mean, you trust these sites with your money, and then this happens? It's just not right. Now, I'm stuck without credit when I really needed it. I hope they sort this out soon, but for now, I'm definitely not impressed and feeling a bit ripped off.

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  • A

    Adnan

    1 reseñas

    Germany

    I tried out this

    I tried out this service for a quick top-up and, honestly, it was a breeze. The process was smooth as butter, and I didn't hit any snags along the way. I was a bit skeptical at first, but everything went through without a hitch. It’s not often that things go as planned, but this was one of those lucky times. The reliability and ease really stood out, making it something I’d definitely tell my friends to try out. It's nice to find something that works just like it says on the tin. If you're looking for something hassle-free, this is worth giving a shot.

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  • J

    Joe Davis

    1 reseñas

    United States

    I tried out this service

    I tried out this service thinking it’d be a breeze, but boy, was I wrong. They lure you in with promises of an easy purchase, and then it all goes downhill. After paying, they suddenly demand you to send over your passport and a video of yourself. Honestly, that’s just crossing the line. What kind of business does that? Felt more like a scam than anything else. I mean, shouldn't trust be a two-way street? This company really needs to rethink their process or just shut down, because this isn’t how you treat customers. It's frustrating and honestly quite concerning. Avoid if you value your time and privacy.

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  • C

    Charbel Bm

    1 reseñas

    Lebanon

    I walked into the store

    I walked into the store not really sure what to expect, but I was blown away by the customer service. The team was super friendly and really knew their stuff. They listened to what I was looking for and offered some great suggestions. It was clear they wanted to make sure I left happy. At one point, I had a question about a product, and they didn’t just give me a quick answer—they took the time to explain everything in detail. I felt genuinely valued as a customer. Honestly, it’s rare to find such dedication these days. If you’re thinking about checking this place out, I’d definitely say go for it.

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  • S

    SEBASTIAN G

    1 reseñas

    Saudi Arabia

    I usually rely on this

    I usually rely on this service quite a bit, but this time things went a little sideways. My order didn't show up, and I haven't seen a refund yet either, which is a bit frustrating. It’s not what I expected from them, especially since I've used them a lot before without any issues. They did say they'd send me a 10-euro voucher as an apology for the mix-up, so that's something, at least. It’s nice to see they’re trying to make it right, even if it’s taking a while. I just hope they sort things out soon, as I'm eager to get back to my usual routine with them.

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  • G

    Geo Georgescu

    1 reseñas

    Romania

    Wow, what a mess!

    Wow, what a mess! I was browsing their website, and it said delivery would take just 1-3 days, or at most a couple of hours. It's been two weeks now, and there's zero news on my order, 7228044. It's like it vanished! I tried reaching out, but no one's getting back to me. I'm getting super frustrated because I really needed that stuff by now. I keep checking my email and the order status, hoping for an update. I usually don’t mind waiting, but this is just too much. I expected a bit more transparency or at least a heads up if things were delayed. Feeling let down and a bit annoyed with this whole situation.

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  • D

    David C. Wittig

    1 reseñas

    Greece

    I tried setting up

    I tried setting up an eSIM and man, what an adventure that turned out to be. The instructions that came with it were ancient, talking about connecting to iTunes. I mean, who even uses iTunes anymore? When I reached out for support, it felt like I was chatting with a broken record—same outdated steps over and over. Frustrated, I decided to visit Cosmote, the provider for the eSIM. Thankfully, they knew their stuff. They handed me the correct instructions, and voilà, it finally worked! It was a bit of a hassle, but at least Cosmote was there to save the day.

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  • M

    Manish Bhardwaj

    1 reseñas

    India

    You know, I was in

    You know, I was in a bit of a panic the other day. I accidentally typed the wrong number when trying to recharge my phone. I was pretty sure I just tossed money into the void. But then I got this message from the Doctor Sim team. They actually paused the transaction and asked me to confirm the number before going through with it. Seriously, who does that? It's like they read my mind. I was so relieved. Their customer support is just top-notch, really. They saved me from my own mistake and I can't thank them enough. It’s rare to find a service that actually cares enough to double-check things for you.

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  • A

    Alina

    1 reseñas

    Viet Nam

    I remember the first time

    I remember the first time I needed to top up my Vietnamese SIM card while traveling. I was a bit worried about how long it might take, but this service really surprised me. The whole process was super fast, like just a couple of minutes and I was all set. It's become my go-to now whenever I need to recharge. Every time, it's just as quick and easy, no hassle at all. It's such a relief to have something so reliable, especially when you're on the move. Really appreciate the speed and simplicity they offer. It's like they just get how important it is to stay connected without any fuss.

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  • R

    Roger Edwards

    1 reseñas

    United States

    So, I stumbled across this

    So, I stumbled across this service called doctorSIM, and honestly, I wasn't expecting much because, let's face it, a lot of these sites are sketchy. But these guys are the real deal! My phone was being difficult, and despite that, their team was super professional and respectful. Even though they couldn't fix my issue (totally my phone's fault), they guided me through every step. I might've sent a few too many submissions, not really knowing what I was doing, but they were always quick to update me and even refunded me each time my phone acted up. Definitely going to use them again, but with a different phone next time!

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  • D

    Damián

    1 reseñas

    United States

    I stumbled upon this website

    I stumbled upon this website a while back, and boy, what a ride it’s been. Bought a couple of coupons, thought I was in for a treat. But here I am, two months down the line, and they’re still "verifying" my purchase. Can you believe that? I mean, how long does it take to check some numbers, right? 6950955 and 6946498, just sitting there, gathering digital dust. The whole experience has been such a letdown. I was expecting some swift service, maybe a bit of help, but nope. It’s frustrating when you think something's sorted and then... nothing. So, if you’re thinking of diving in, maybe think twice.

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  • M

    Mian Raees

    1 reseñas

    Pakistan

    I tried getting my iPhone

    I tried getting my iPhone SE unlocked through Cricket Wireless, but ran into some carrier restrictions. The folks at doctorSIM were amazing, though. They kept me in the loop the whole time, explaining why the unlock couldn't happen. What really impressed me was their honesty and professionalism throughout the process. And the best part? They refunded my payment in no time, just like they said they would. It’s rare to find such transparent and reliable customer service these days. If you’re ever in need of phone services, I’d suggest checking them out. They’ve definitely earned my trust and respect.

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  • M

    Mangaw

    1 reseñas

    Singapore

    I used to think this

    I used to think this service was pretty reliable, but recently it's been a bit of a mess. I tried adding credit to my mobile phone, expecting it to be quick, but hours passed and still nothing. It's been frustrating sitting around waiting for something that should've been instant. I remember when things worked smoothly, but now it's just disappointing. It's like you can't depend on it anymore. I hope they sort these issues out soon because it's starting to be a real hassle. I'm just not sure what's going on with them lately, but they need to step up their game.

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  • T

    Thomas

    1 reseñas

    United States

    I walked into the store

    I walked into the store the other day, hoping to get my device unlocked. The staff was super friendly, chatting with me like we were old pals. They tried everything they could to help me, but unfortunately, unlocking wasn't possible this time. Even though I left with the device still locked, I was impressed by how hard they tried and their eagerness to assist. It made me feel valued, which is rare these days. I’m definitely coming back when I need another device unlocked, because these guys genuinely care. Thanks a lot for the effort, it was much appreciated!

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  • c

    chito

    1 reseñas

    Malaysia

    I was pretty nervous at

    I was pretty nervous at first about loading my Maxis SIM in Malaysia, but I decided to give it a shot and follow the steps exactly. To my surprise, everything went smoothly! It was such a relief when my SIM was finally up and running. I couldn't believe how easy it turned out to be. A big thanks to doctorsim for making the process simple and stress-free. Now I can use my phone without any worries while I'm in Malaysia. Definitely a win in my book! If you're like me and a bit hesitant, trust me, just follow the instructions, and you'll be all set.

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  • J

    Juan Araque

    1 reseñas

    Congo

    I tried using this service

    I tried using this service to top up a phone number in Congo, but hit a snag since the operator wasn’t available. Still, I went ahead and paid, hoping for the best. To my surprise, when things didn’t go through, the support team was super quick and clear. They sorted out my refund without any fuss. Honestly, it was a bit of a relief. I’m definitely keeping them in mind for the next time I need to recharge for another operator or country. The support’s efficiency really impressed me, so I wouldn’t hesitate to use their service again. Big thanks to the team for making a tricky situation so easy!

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  • A

    Adnan

    1 reseñas

    Germany

    You won't believe how smooth

    You won't believe how smooth my experience with DoctorSIM was. I needed a top-up for my international SIM, and it was like magic—super fast and no hiccups at all! I had a couple of questions, and their customer support team was right there, quick to help me out. They were super friendly and knew their stuff, which made things even better. If you're looking for a hassle-free and dependable SIM solution for your travels, DoctorSIM is the way to go. I'm really impressed and definitely recommend them to anyone needing a solid service. Thanks a bunch, DoctorSIM, for making it all so easy!

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