Noon.com

I had a problem with

I had a problem with noon One membership today while ordering a few things. I was just scrolling and the membership option came up, then it got tapped by mistake. I never wanted to join it because I don’t use noon much anyway. It felt really unfair, since there was no proper confirmation before activation, just one click and it was done. I dont want this membership and I dont want to pay for something I never meant to buy. Please remove it asap. Even the support email said I can keep it because it has been charged, which is confusing and not helpful at all.

Great for COD, watch sellers

I filter by Noon fulfilled for quicker shipping. Marketplace items can lag, and refunds sometimes take a while. Returns from the app were smooth once pickup happened. Prices during big sales are worth it.

Fast delivery on noon fulfilled

Got a phone case and earbuds with Noon fulfilled and they landed next day. Clean packaging, COD worked, and I felt confident shopping again for basics.

Easy filters, smooth checkout

Account already set from before, and searching with brand and rating filters made it quick to find a blender. Address book and saved card sped checkout. Instructions for return policy were clear right on the page.

Warranty info clarified

They answered with exact steps and coverage details. Prompt and professional. My question was fully resolved.

Big selection, fast checkout

Creating an account was quick and filters helped me find what I needed. The product pages had reviews, specs, and delivery timeframes. Checkout with card and Apple Pay both worked great.

Quality met expectations

Electronics arrived sealed and matched the listed specs. I felt confident after unboxing and setup. Delivery was exactly within the stated window.

Reliable marketplace experience

Compared sellers, checked fulfillment type, and placed an order. One item had a minor delay but tracking updated promptly. The clarity on return options and warranty stood out positively.

Great seller support

I asked about stock and delivery. Response came fast with clear details and a realistic ETA. Question fully resolved without back-and-forth.

Midnight order, morning delivery

Placed the order late and woke up to an out-for-delivery ping. Wildly convenient. Packaging was tidy too.

Straightforward UAE shopping

Search and filters worked well, and seller info was clear on each page. One return was approved quickly with a simple label. The standout was consistent delivery updates on the app.

Fast shipping across categories

Account was easy to set up and I jumped between electronics and home in seconds. Checkout was smooth and delivery hit sooner than promised.

Fast shipping, solid prices

Searched for a phone case and kitchen scale, compared sellers on the product page, and checked out with Apple Pay. Both items arrived next day, sealed. Return instructions are clear in my account, though I didn’t need them.

Ordered something from India, was

Ordered something from India, was told it’d take 10 to 14 days. Got a confirmation right away, said it’d be on time. Fast forward 9 days, no word, so I reached out. The rep assured me it’d hit their warehouse next day and still be on schedule. Next thing I know, got an email saying order’s canceled due to quality issues. Called again, only to hear it’s out of stock. Really? Couldn’t they have known that when I ordered? And why keep saying it’s on track if it's not? Feels like they just kept stringing me along. Not impressed. Would’ve appreciated some honesty upfront.

Lately, I've had some real

Lately, I've had some real headaches with Noon's delivery. They claim you'll get your stuff in 20-30 minutes, but the second you hit "confirm," that suddenly jumps to 40-50 minutes. It's just not cool. The last time I ordered, I couldn't reach anyone in customer service, didn't get any updates, and ended up having to cancel. To add salt to the wound, their no-refund policy meant I couldn't get my money back right away, even though it was their fault. It's super frustrating because I paid upfront, expecting reliable service, and got the opposite. Makes you wonder about their commitment to customer rights and UAE laws. Noon really needs to step up their game and fix these problems fast.

I once ordered food for

I once ordered food for iftar and missed a call from the delivery driver by just a few minutes. When I checked back, the order was already marked as "cancelled" and "undeliverable." I get that delivery timing can be tight, but I asked for a full refund since I'd already paid online and got nothing. The customer service agent kept apologizing but said they could only give me 25% back. I even asked if they could deliver the food later, but that was a firm no, with no reason or other options. The agent's lack of support and vague answers just made everything more annoying than it had to be.

I tried to buy some

I tried to buy some new dining chairs, and it turned into a bit of a disaster. I paid a decent amount, even got a discount, and was told they'd arrive by December 4 at the latest. But come December 4, no tracking info, nothing. Customer service was like solving a mystery. Eventually, they admitted there was a delay and said they'd update me. Two days later, I check again, and my order's been cancelled. They claimed I cancelled it, which was ridiculous. After some back and forth, they admitted there was some delivery issue. I’ve been waiting weeks, and now I’m just sitting here, no chairs, and no clear idea when I’ll see my refund. Makes you wonder how they’re still in business.

It's so frustrating

I bought this new gadget, expecting everything to be smooth. But when I reached out for help, it was like talking to a wall. It's frustrating when you have to explain the same issue to five different people over ten days. The communication between their teams seems nonexistent. They wanted me to take a picture to prove the problem, but how do you photograph an experience? It’s not like there’s a crack or anything. Just something you feel isn't right. Their return policy is a joke; once they sell you the product, you’re on your own. It's disappointing to see such a lack of support and empathy from a brand I thought I could trust.

I ordered something from Noon,

I ordered something from Noon, and honestly, things just didn't go well. I decided to cancel the order, so I was surprised to see a charge. Why should I pay for something I didn’t even get? This isn't the first time Noon has let me down. Last time, they delivered the wrong item, and no matter how often I called, nobody picked up or called back. It's frustrating when you don’t get the help you need. If I didn’t receive the delivery, they shouldn’t take my money. Noon really needs to step up their game and sort out these issues. Just hoping for better service next time.

I ordered something from Noon,

I ordered something from Noon, and there was a payment issue. They said they'd refund me, but it's been over a month, and still nada. I've reached out to their customer service a bunch of times, hoping for some resolution, but it's just the same old story of delays. Honestly, it's exhausting to keep following up when they don't seem to be making any effort. My confidence in their service has pretty much vanished at this point. It's like they just don't care about fixing things for their customers. If you're thinking of shopping with them, just be aware that their customer service might not have your back when things go sideways.

I thought I'd give this

I thought I'd give this subscription thing a try because who doesn’t like the idea of free delivery, right? But then I found out there's a catch—you gotta spend at least 30 AED to even qualify for this so-called "free" delivery. And if that wasn't enough, there’s still a service fee on top. Plus, I noticed the menu prices are actually higher than what the restaurant itself charges. It feels like I’m paying more for less, honestly. They make it sound like such a good deal, but it’s just not. If you ask me, it's really misleading. Not what I was expecting at all.

Noon gives really bad services

Noon gives really bad services They cancel orders on their own and mark it as customer cancelation, still keep half your money It feels like a scam Truly the worst service ever

This is one of the worst experiences I had with any customer service.

This is one of the worst experiences I had with any customer service. They say delivery is in 15 minutes but give no proper help or check the quality. Today's order came with a bruised apple, and the last one had banana chips that smelled bad when opened today. When I complained, I got only a standard reply: “Our relevant team will get back to you.” For a small fee—just 5 to 10 AED—it’s unfair to make customers wait for a solution. There is clearly no thought about cost or benefit. They’re wasting both their resources and the customer’s time.

I bought Adidas shoes on 20 August 2025

I bought Adidas shoes on 20 August 2025 and now they are broken. I tried to complain but there is no proper way to do it. Its a very bad and worst app. Just fool people and take money.

The company behaves more like bullies.

The company behaves more like bullies. They took my item for a warranty claim but never gave it back and no refund was offered. I will not deal with them again and suggest other customers be very carefull because you might end up in the same situtation.

I'm really happy and very amazed by the noon minutes.

I'm really happy and very amazed by the noon minutes. it's a cool idea and super helpful for women mostly. Wish you all the best noon Also your riders are making big eforts. Big respect to noon riders too.

Not good.

Placed my order at 12:20 pm and been waiting for 3 hours now, nothing arived. Spoke to the driver who only said he's busy with many orders. Reached out to the restaurant, and they said the food is still there, been sitting for hours. Noon Food, I want my money back.

After having positive experiences with genuine products online

After having positive experiences with genuine products online, I started relying on them. But recently, I bought two phones on sale that turned out to be either refurbished or open box, with swapped original items, and there was no mention that they were refurbished or renewed. Noon should take action against the seller who sold these misleading products.

I ordered a new phone with express delivery

I ordered a new phone with express delivery, expecting it the next day, but it arrived after 5 days. When I unpacked it, the box had already been opened and the phone was activated, which shouldn’t have happened with a brand new device!!!

I had a bad experiance with noonfood on the app.

I had a bad experiance with noonfood on the app. I ordered food and canceled quickly, but I didn't get my money or food back. I wouldn't suggest using it.